Product Support
Not the right product? « Go Back
Frequently Asked Questions
- iPod or iPhone not recognized.
- A. Remove the case
Make sure the iPod is properly inserted on the docking station
Make sure you are using the proper universal dock for your iPod or iPhone
- Display is blank
- A. Disconnect the unit from the power outlet and reconnect it
- No Power
- A. Make sure the AC cord if properly connected to the unit and to the power outlet
Compatibility List for iPods and iPhone are not available and consumers usually call for this information’s
- No buttons work
- A. Disconnect the unit from the power outlet and reconnect it
- Bad Radio Reception
- A. Move the unit to a different location for better reception